We agree on the problem and the intended outcome before adding features or changing workflows.
ABOUT TALL GUY TECHNOLOGIES
A practical perspective
on better support.
Focused Zendesk apps, informed by 5+ years of consulting and administration—and 10+ years of technical experience.
WHY WE DO IT
Your tools should
help the work flow.
TGT draws on 10+ years of technical experience, including 5+ years of Zendesk consulting and administration.
That experience starts with how support teams actually work: where requests get stuck, which tasks repeat, and what makes a simple change difficult.
Those questions shape the solution—whether that means a better configuration, a clearer workflow, or an app that addresses a specific need.
We keep the scope understandable and the handoff practical, so the result is something your team can use and manage.
WHAT YOU CAN EXPECT
Clear thinking.
Careful implementation.
Scope, permissions, limitations, and tradeoffs are part of the conversation.
Testing and documentation help make the finished work easier to adopt and maintain.
THE COMPANY
Independent.
Focused on Zendesk.
Tall Guy Technologies Inc.
Incorporated in North Carolina, United States. Providing Zendesk consulting and app development.